Honoured for its systematic approach to workplace safety in 2025, Primark secured the Health & Safety Excellence Award – Retail at the Health & Safety Excellence Awards 2025, selected for implementing a digital checklist system that ensures consistent safety standards across its extensive retail network.

The initiative replaced paper-based compliance processes with a digital platform that enables real-time monitoring, standardised protocols, and immediate visibility of safety performance across multiple locations. This technology-driven approach eliminates gaps in reporting while providing management with actionable data to identify trends and address issues before they escalate.

Central to Primark's success is its emphasis on staff engagement and comprehensive training programmes that support adoption at every organisational level. The company prioritised inclusive implementation, ensuring that all employees, regardless of role or location, could participate effectively in the new system.

"Primark has successfully implemented a digital checklist system, ensuring seamless integration across a large organization. Their approach emphasizes staff engagement, inclusion, and comprehensive training to drive adoption at all levels. The judges highly valued their approach, recognizing its effectiveness in enhancing workplace safety and efficiency," the panel said.

The achievement reflects evolving standards across the Health & Safety Excellence Awards, where organisations are increasingly differentiated by their ability to combine technological innovation with human-centred implementation strategies. Primark's success demonstrates how digital transformation, when executed with attention to user experience and training, can deliver sustained improvements in retail safety management.

Who will define the next standard for retail safety excellence in 2026? A few days from now, finalists for the Health & Safety Excellence Awards will be announced on 26 February, ahead of the awards gala on 30 April 2026.

For more information on award categories, past winners, and upcoming deadlines, visit the official Health & Safety Excellence Awards website.